Alpine Care UK have been established since 2007, to provide a quality care service that is centred around you in West Midlands.
Our company is built on strong values like compassion and integrity which are at the heart of everything we do. We are raising the standards in training and care delivery whilst looking to empower the people who use our service. We want all of our clients to be able make informed choices about the care and support they receive.
We are regulated by the Care Quality Commission (CQC). This ensures that the support we provide is safe, responsive and effective and quality maintained.
We have skilled staff who are expertise in their field and compassion to deliver care across to the highest standard. We have staff who can speak multi languages.
We provide service from 30-minutes to all the way up to 24hrs live in care. We assign carers as per your requests to suit your needs and keeping communication extremely effective at all times.
Staff is monitored by online tracking to ensure that they are on time.
Reason to have us!
⦁ We take care of your carer, their well being & pay, as well as their training and appraisals, are all handled on your behalf.
⦁ Guaranteed carer cover
⦁ When your carer takes a break or goes on holiday, we’ll arrange cover for you
⦁ Fully regulated service- CQC Registered
We Will Continue To Deliver Excellent Services.
Community
We offer care to service user in wide range of community and support their needs by encouraging inclusion and participation in the community.
Passion
This is what makes our organisation to deliver the best and quality service.
Trust
We are very clear out our service terms and conditions. Our honesty makes us build trust among staff and service users
Compassion
We are compassionate about service users and colleagues. This is the reason we have staff and service user retention at all time, all driven by compassion. We have majority of staff and service user with us for over 16 years.
Integrity
Our vision and values. We have strong moral principles.
Stability
Effective working practices and communication is the moto of our company. We offer stability to our staff in their employment and consistent care to our service user.
Areas We Cover
We cover majority of West Midlands area! We feel privileged to offer service to our service users in West Midlands and offering much-needed comfort and safety to the them in their own homes. Most of our clients are those who can no longer manage at home on their own or need some additional support.
Alpine Care is able to provide quality care in Birmingham, Coventry, Wolverhampton, Solihull, Sutton Coldfield, Dudley, West Bromwich, Walsall, Leamington Spa, Warwick, Evesham, Cheltenham & Gloucester. We will send carer who fits the criteria and living within 3 mile radius to you. If you would like to speak to one of our friendly team about care in West Midlands, simply give us a call on 0121 2001170 or 07810111714. You can also complete our online form to enquire.
CQC Regulated Home Care
The Care Quality Commission (CQC) regulates all health and social care services in England. The commission ensures the quality and safety of care in hospitals, dentists, ambulances, and care homes, and the care given in people’s own homes.
The CQC published our latest Care Quality Commission Inspection report in Aug 2019 and reviewed regularly for compliance. We achieved an overall ‘Good’ rating. We are very proud of our team who achieved these results
From 30-minute respite care visits all the way up to full-time live in care, we have the skills, expertise, and compassion to deliver care across England and Wales that’s of the highest standard.
Not only have we been providing home care for over 16 years, but we are also regulated by the Care Quality Commission (CQC) .This ensures that the support we provide is safe, responsive and effective, whilst doing what we and your care plan say we will.
Quality of Care
To maintain the best care quality, Alpine Care ensures that:
⦁ We identify service users’ priorities and how will they be met?
⦁ Rapid response to any accidents, incidents or missed visits.
⦁ We provide consistent care and absolutely familiar with service user’s needs.
⦁ We provide home visits of at least 30 minutes to 24 hrs live in care.
⦁ We review care plans within 6 weeks of starting, and then once a year after that or sooner if need arises.
⦁ We discuss the best practice with home care workers at least every 3 months.
WE’RE RATED ‘GOOD’ BY THE CQC
The Care Quality Commission (CQC) regulates all health and social care services in England. The commission ensures the quality and safety of care in hospitals, dentists, ambulances, and care homes, and the care given in people’s own homes. The CQC published our latest Care Quality Commission Inspection report in Aug 2019 and reviewed regularly for compliance. We achieved an overall ‘Good’ rating. We are very proud of our team who achieved these results. Read the full report.
Same Day Assessment
Our responsive service means we can be available when you needus. contact us for a Free, no obligation home visit from a care worker in Buckinghamshire as soon as you require to assess your requirments.
Emergency Care
We can start live-in care and visiting care within 24 hours dependent on location and your needs. Get in touch with our dedicated team at our emergency care agency in Birmingham for further information.
We Are CQC Regulated
Alpine Care Services are fully regulated by the Care Quality Commission (CQC) Offering you peace of mind at a time when you you need us the most .
Expert Care Staff
Our carefully selected care workers are chosen for thier compassionate approach and dedication to providing the highest quality care and customer service to all our clients .
We sincerely thank you for an excellent service, selfless and very reliable since 2008. Once again a big thank you.
‘Alpine Care have consistently provided an excellent service from the first day we have been having them. We are very happy with the carer and the service overall’.
Pleased with the help I get from Alpine Care. I took Direct Payments to stay with your agency. Very satisfactory.
‘We are very happy with our carer, she’s always punctual and very supportive. She is excellent and always goes that extra mile’.